Customer Success Expertise for Startups That Scale

SeedSuccess helps software startups build, refine and grow world-class Customer Success functions. Start strong. Scale smart.

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About SeedSuccess

SeedSuccess is a strategic partner for software startups looking to build or transform their Customer Success function. Whether you are just getting started or refining for scale, we provide the tools, insight and leadership to help your CS team drive measurable growth.

Our Services

Fractional CS Leadership

Access strategic leadership without the full-time commitment. We provide playbooks, strategy development, health checks, executive coaching and non-exec advisory services to give your CS function strong foundations.

Training & Best Practice

Upskill your team with practical, proven CS frameworks and tools. We offer tailored training sessions to embed CS best practices that drive customer satisfaction, retention and expansion.

KPI Review & Recommendations

We analyse your CS metrics and performance indicators, delivering clear, actionable insights. Our recommendations help align your team around the right data and benchmarks for growth.

CS Recruitment Support

Build the right team with our recruitment support. We help define roles, screen candidates and ensure you attract CS professionals who align with your business goals and values.

Why Choose SeedSuccess

  • Deep experience with software startups
  • Outcome-focused engagements
  • Tailored strategies
  • Embedded support or advisory models

Get in Touch

Professional office environment

Liam McAndrew

Email: liam.mcandrew@seedsuccess.co.uk

Phone: 07565 821 320